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1. How do I keep points off of my driving record?
2. Can I just pay my ticket?
3. How do I file a Motion to Set Aside a Default Judgment on a Civil Infraction?
4. What is a waivable ticket?
5. What is the difference between an informal hearing and a formal hearing?
6. How can I pay my ticket online?

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1. Why does the assessed value change from year to year?
2. Why do assessments go up when a property hasn’t changed?
3. What is taxable value?
4. What is the capped value?
5. If I am unhappy with the assessed value or taxable value, what can I do about it?
6. I will be out of town during the March Board of Review. How can I lodge an appeal?
7. What if I am not satisfied with the Board of Review decision on my appeal?
8. Am I allowed to view my appraisal records?

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1. How do I get an appointment with the Board of Review?
2. What if I am not satisfied with the Board of Review decision on my appeal?

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1. Why isn't the Township allowing other cable companies to offer service in the Township?
2. Why isn't the Township allowing Comcast to add the channel I want?
3. Can I pay my cable bill at Town Hall?

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1. What is a Community Development Block Grant (CDBG)?
2. How much CDBG funding does Waterford Township receive every year?
3. What can CDBG funds be used for?
4. Who decides what activities are funded?
5. What activities does Waterford Township currently undertake?
6. How long has Waterford Township participated in the CDBG program?
7. How many staff positions are funded with CDBG monies?
8. Who qualifies for the Township’s Urgent Needs Home Repair program?
9. How is household income determined?
10. What kind of repairs qualify through the program?
11. What type of repairs are NOT eligible?
12. How is funding provided to qualified applicants?
13. How and when is the loan repaid?
14. What happens to the repaid loan money?
15. How does a homeowner apply?
16. What happens after an application is submitted?
17. How does the program staff provide assistance throughout the program process?
18. Who are the program approved contractors?
19. How many contractors are currently on the list?

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1. What is Civic Ready?
2. What types of messages will be sent with Civic Ready?
3. How many messages will I receive?
4. Am I signed up to receive messages?
5. Will there be a way to identify incoming calls made by the Township through Civic Ready?
6. I was not able to listen to the entire call. How may I review the message?

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1. How do I register to vote?
2. Where do I vote?
3. How do I obtain an absentee ballot?
4. What identification do I need to show at the polls?
5. Are Notary Services Available?
6. How do I address the Township Board?
7. How do I get placed on the Township Vendor List?

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1. Who will the community center serve?
2. Where will the community center be constructed?
3. When will voters make this decision?

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1. Will new taxes be imposed to fund a Corridor Improvement Authority?
2. Is the Corridor Improvement Authority going to condemn or take my house?

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1. Do I have wetland on my property?
2. When is a building permit required?
3. Who should obtain the permit?
4. How do you schedule inspections?
5. When do I schedule inspections?
6. How do I file a complaint against a builder?
7. Where can I find information on the Zoning Ordinance?
8. When do I need a fill permit?
9. What is a flood zone?
10. What is the environmental webpage about?

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1. How do I contact the Fire Department?
2. Are open fires permitted in the Township?
3. Does the Fire Department offer fire safety related educational programs?
4. Does the Fire Department offer CPR or First Aid classes?
5. Why does a fire engine respond to medical emergencies?
6. How many alarms does the Fire Department respond to every day?
7. What is required to become a fire fighter for Waterford Township?
8. Does the Fire Department use telephone solicitations to raise funds?

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1. I am driving along the road and an emergency vehicle approaches you from behind, what should I do?
2. I am stopped on a 2-lane road waiting to make a left turn. An emergency vehicle approaches me from behind, what should I do?
3. I am stopped in traffic or are stopped at a red light at an intersection and an emergency vehicle approaches me from behind, what should I do?
4. Can I make a left turn in front of an emergency vehicle if I do it quickly?

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1. How was my name selected?
2. What are the eligibility requirements to serve as a juror?
3. Is jury duty mandatory?
4. Can I get excused from serving on a jury?
5. How much and when will I be paid for my jury service?
6. What if I have already served in the past year?
7. What time do I have to report?
8. What if I need special accommodations?
9. Where do I park?
10. What kind of trial will I hear and how long will the trial take?
11. Why do I have to wait around to serve as a juror?
12. Is there a consequence for my refusal to serve?
13. Is there a dress code?
14. Can I bring my cell phone, pager, camera, computer or food with me?
15. What happens when I get there? How long will I be there?
16. Am I able to have a cigarette break?
17. What about inclement weather conditions?
18. What happens after the verdict?
19. While serving as a juror, how can my family notify me of an emergency?

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1. What do I need to get a Waterford Township Library Card?
2. What is my PIN?
3. How old do you have to be to get a library card?
4. Do I need to have my library card with me to check-out items?
5. If I live in another community may I get a card to use your library?
6. May I return Waterford library items to another library, and may I return another library's items to the Waterford library.
7. If I lose a book and have to pay for it, why do I also have to pay overdue fines?
8. Does the library accept donations of used books?
9. May I check out the books that are on display in the lobby?
10. I am going on vacation. Is it possible to get a longer check-out period?

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1. Where is Public Internet Access available?
2. What kind of equipment do I need to access the service?
3. Is there any cost for using the Public Internet Access service?
4. How long can I stay connected to the Internet?
5. Can I print to the library printers from my computer?
6. Is the network secure?

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1. Will I be charged for this upgrade?
2. What is a fixed-base network?
3. What kind of meters will be installed?
4. Will everyone be receiving a new meter?
5. What are the advantages of the new meters and readers?
6. What kind of data will be sent out from my new meter?
7. Do I need to make an appointment with Vanguard Utility Service, Inc. to have my new meter installed?

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1. How Do I Get A Permit to Purchase A Hand Gun?
2. How can I obtain a Concealed Pistol License?
3. How do I get a copy of a police report?
4. How can I get information on employment with the Waterford Township Police?
5. How can I obtain a Personal Protection Order (PPO)?
6. How can I ensure my children's safety on the Internet?
7. When can I retrieve my property from the Waterford Police Department?
8. When can I have my fingerprints taken for employment purposes or get a DNA test?
9. Where can I pay for a traffic ticket?
10. How can I report repeated traffic violations in my area?
11. When should I call 911?

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1. How do I get a permit to purchase a hand gun?
2. How can I obtain a Concealed Pistol License?
3. How do I get a copy of a police report?
4. How can I obtain a Personal Protection Order (PPO)?

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1. What do I do if I miss a PBT, drug test, or ETG?
2. What do I do if I lost my PBT logs?
3. I lost my Alcoholics Anonymous/Support Group logs. What do I do?
4. I moved or changed my phone number. What should I do?
5. I lost my next probation appointment slip. What do I do?
6. I report to probation once a month and missed my probation appointment. What do I do?
7. I report for Sobriety Court or Veterans Treatment Court reviews and I missed a probation appointment. What do I do?
8. How do I turn myself in on a bench warrant?
9. What should I bring to my probation appointments?
10. I am having trouble making my assigned monthly payment. What do I do?
11. I missed a WAM day. What should I do?
12. I lost the referrals I was given in Court. What do I do?

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1. What is the purpose/benefits of an accurate water consumption reading?
2. What is an estimated bill?
3. What are the charges for after hours service?
4. What will it cost to fill a swimming pool?
5. What happens if water/sewer bills are delinquent?

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1. What day does GFL collect at my residence?
2. How do I get a large item picked up?
3. I think my pickup was missed today. What do I do?
4. Which holidays does GFL observe?
5. Where can I mail my GFL payment?
6. How do I sign up for a senior or veteran discount?
7. I've just moved into my home, how do I start service?

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1. What is a road improvement or road repair?
2. Why does the Township not repave my road?
3. How can I get my road improved?
4. How do I request contributions from the $1 million Waterford Township has set aside?
5. Where did the $1 million SAD contribution funding come from?

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1. Can I pay with a credit or debit card at the Treasurer's Office?
2. What is the cost to the taxpayer for utilizing this service?
3. Why do I have to pay a convenience fee for credit or debit card payment?
4. Why do I have to pay a convenience fee of $1.00 for an e-Check payment?
5. Can I make a partial payment?
6. Can I select a future payment date?
7. What are the benefits of Online Bill Payment?
8. Will I have to sign up each tax season?

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1. When are property tax payments due?
2. What should I do if I do not receive a tax bill?
3. How do I change the name on my tax bill?
4. Should my mortgage company receive the tax bill?
5. How much are my taxes/what were the taxes last year?
6. Where can I find my 10-digit parcel ID number?
7. Can I make an online payment for taxes?
8. Can I pay my taxes by credit card?
9. Can I pay my taxes online through my bank?
10. My taxes are too high. How can I reduce the taxes?
11. What is the difference between principal residence and non-principal residence?
12. My tax bill states non-principal residence incorrectly. How do I fix it to be a principal residence?
13. How are my taxes calculated?
14. What is a Homestead Property Tax Credit?
15. How do I file for the Homestead Property Tax Credit?

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1. What is the Waterford Connect service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does the Waterford Connect service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. Can I use a cell phone as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls made by the township using the system?
9. Will the Waterford Connect service work if I have a call screening system on my phone?
10. If I am a non-resident home or condominium owner, what phone should be listed in the notification database?
11. If I have provided more than one phone number, when will they be called?
12. My primary phone or my second listing is a cell phone with a non-local area code. Will the Waterford Connect service call numbers outside the area?
13. How does the Waterford Connect system respond to busy signals or no-answer situations?
14. I am receiving town notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
15. I was not able to listen to the entire call. Is there a way to repeat the message?
16. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?