The court does not provide technical assistance for testing or troubleshooting. Additionally, the court does not provide time during court proceedings to troubleshoot issues.
Directions for testing your device and networking prior to the proceeding can be found at https://support.zoom.us/hc/en-us/articles/201362313-How-Do-I-Test-My-Video
Remote Participants should take time prior to the call to become familiar with the Zoom controls and test your devices mic and speaker controls.
If you are having technical issues with your equipment you can find Zoom training and support materials at https://zoom.us
Remote Participants should use a good LAN, WiFi, or substantial LTE connection to ensure a quality call. (Note: Mobile data use may incur cellular carrier charges which are the responsibility of the remote participant)